Did you mistakenly make a UPI payment to the wrong UPI ID? Don’t worry! Stay calm—your money is safe. If this has happened to you, you need to take immediate steps. I will guide you on what to do next if you’ve made a wrong payment to someone.
You can get your money back if you follow these steps immediately.
- Contact the UPI Help Number:
First, call 1800 120 1740, which is the UPI help number. Register your complaint with them. - Contact Your Bank Manager:
If the UPI help desk cannot resolve the issue, the next step is to contact your bank manager and report the matter. - Reach Out to NPCI:
If the issue remains unresolved, visit the NPCI (National Payments Corporation of India) government portal and register your complaint there.
- Go to the NPCI website.
- Click on the menu (three dots) and select “UPI Complaint.”
- Fill in the transaction details and provide all necessary proof.
- Submit your complaint.
After submitting your complaint, you will receive a call related to your issue. Most of the time, the problem gets resolved, and you get your money back.
These are the instant steps you need to take if you mistakenly transfer money via UPI to the wrong person or account.