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ICICI Bank Issues New Credit Cards After Digital Glitch:Know More

Nearly 17,000 new ICICI Bank credit cards were mistakenly linked to the wrong users in their digital channels.

About 17k ICICI bank credit cards are mapped to the wrong users in digital channels, But there is no report of misuse. The ICICI bank issues a statement stating that they are ready to compensate in case of misuse.

The ICICI bank spokesperson said, “It has come to our notice that about 17,000 new credit cards, which were issued in the past few days were erroneously mapped in our digital channels to the wrong users,”

ICICI Bank Issues New Credit Cards After Digital Glitch

  • Nearly 17,000 new ICICI Bank credit cards were mistakenly linked to the wrong users in their digital channels.
  • The bank assures no reported misuse but will compensate for any financial losses.

What Happened?

An internal error caused some newly issued credit cards displayed on the wrong customer’s account within ICICI Bank’s digital platforms, like the iMobile Pay app. This potentially exposed some credit card details, including card numbers, expiry dates, and CVVs.

Some users take to X and the online forum Technofino to raise an issue with the credit card of others who are exposed to all the credit card information, including the Name, expiry date, and CVV, in the bank’s iMobile Pay app, where users can change the forward transaction and adjust the settings of these cards.

However, after the bank’s notice and blocked 17000, credits were mapped to the wrong users.

What Did the Bank Do?

  • ICICI Bank promptly blocked the affected 17,000 credit cards.
  • The bank is issuing new credit cards to all affected users.

What Should You Do?

While the bank has taken corrective measures, it’s advisable to:

  • Monitor your credit card statements for any suspicious activity.
  • Report any unauthorized transactions immediately to the bank.

Reassurance and Compensation

ICICI Bank emphasizes that there haven’t been any reported cases of misuse. However, it has assured customers that they will be compensated for any financial losses from this incident.

Conclusion

ICICI Bank has addressed the data glitch and is issuing new credit cards to ensure customer safety. While the risk of misuse seems low, staying vigilant about credit card activity is always recommended.

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Enijes Shadap
Enijes Shadap
Enijes Shadap, an emerging professional content writer with an entrepreneur's enthusiasm, aims high in his goals.

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