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Shipping Policy

At Grabyoume, we prioritize the timely and secure delivery of your orders. Please review the details below to understand our shipping process, timelines, and terms.

Order Processing Time

  • Orders are processed and dispatched within 3–5 business days (excluding weekends and public holidays).
  • Delivery timelines begin once your order is shipped, not when it is placed.

Domestic Shipping (India)

  1. Shipping Partners: We work with trusted logistics providers (e.g., Delhivery, DTDC, FedEx).
  2. Delivery Timelines:
    • Standard Shipping: 5–7 business days (post-dispatch).
  3. Cash on Delivery (COD):
    • Currently, we do not accept COD orders

Order Tracking

  • A tracking number and link will be emailed/SMS-ed once your order is dispatched.
  • Use this to monitor your shipment’s status on the courier partner’s website.

Delivery Issues

  1. Failed Delivery:
    • Two delivery attempts will be made. If unsuccessful, the package will be returned to us, and a refund will be processed (minus shipping fees).
  2. Incorrect Address:
    • Ensure accuracy at checkout. Additional charges apply for re-shipping due to incorrect addresses.
  3. Lost/Damaged Packages:
    • Report issues to [email protected] within 24 hours of delivery with photos/video evidence.

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