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Terms & Conditions

Last Updated: 25 February 2025

Welcome to Grabyoume (“we,” “us,” or “our”). By accessing or using our website www.grabyoume.com (the “Site”), you agree to comply with and be bound by these Terms & Conditions. If you disagree, please refrain from using the Site.

1. Acceptance of Terms

By using the Site, you confirm that:

  • You are at least 18 or using the Site under parental/guardian supervision.
  • You will not misuse the Site for unlawful purposes or violate these Terms.

2. Account Registration

  • Provide accurate, current, and complete information during registration.
  • Safeguard your account credentials. Notify us immediately of unauthorized use.
  • We reserve the right to suspend or terminate accounts for violations.

3. Product Information & Pricing

  • Product descriptions, images, and prices are subject to change. We strive for accuracy but do not guarantee perfection.
  • Prices are in Indian Rupees (INR) and inclusive of GST (unless stated otherwise).
  • Promotions/discounts are valid per their terms and may be withdrawn anytime.

4. Orders & Payments

  • Orders are confirmed only after payment validation.
  • We accept payments via credit/debit cards, UPI, net banking, and wallets through secure gateways (e.g., Razorpay, PayU).
  • We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspicious activity.

5. Shipping & Delivery

  • Delivery timelines are estimates and not guaranteed. Delays due to logistics partners or unforeseen circumstances are not our liability.
  • Provide accurate shipping addresses. Additional charges may apply for address corrections.
  • International Orders: Customs duties/taxes are the buyer’s responsibility.

6. Intellectual Property

  • Grabyoume owns all content (logos, designs, text, images) on the Site and protects it under copyright and trademark laws.
  • Unauthorized use, reproduction, or distribution of content is strictly prohibited.

7. User-Generated Content

  • By submitting reviews, photos, or feedback, you grant us a non-exclusive license to use, modify, or display such content.
  • Ensure your content does not infringe third-party rights or contain harmful/illegal material.

8. Limitation of Liability

  • We are not liable for:
    • Indirect, incidental, or consequential damages (e.g., loss of profits).
    • Errors in product descriptions or technical issues beyond our control.
  • Our total liability is limited to the order value.

9. Amendments

We may update these Terms periodically. Continued use of the Site after changes constitute acceptance. Check the “Last Updated” date for revisions.

12. Contact Us

For questions about these Terms:
📧 Email: customercare@grabyoume.com

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